Chicago Public School selects SOE’s XperTeleConsult™ technology platform for Medical Opinion Services.

Posted On : September 2, 2018,   Time : 9:54 pm

SecondOpinionExpert, Inc., (SOE) a leading technology driven, HIPAA compliant, online Medical Opinion/Second Opinion platform service provider and Chicago Public Schools School District (CPS), the 4th largest school district in the United States (40,000 employees), have reached a strategic partnership agreement for providing CPS’s Disability Peer Reviews, Disability Independent Medical Examinations (IME), and medical opinions for Medical Certification related to the Family and Medical Leave Act (FMLA).

SOE’s XperTeleConsulsmm_cpst™ platform significantly expedites the delivery of necessary medical opinions by enhancing the communication and sharing of data between the employer, employee, and medical specialist, while maintaining the highest levels of security and individualization. Proprietary “smart” features of the platform also add efficiencies that help keep costs at a minimum.

The XperTeleConsult™ platform provides an automated, flexible, and predictive customer experience that seamlessly combines personnel management with intelligence to drive one-on-one engagement with every person at every touch point. This partnership will enhance SecondOpinionExpert Inc.’s ability to help clients across all industry practices by understanding their customers and serving them the ideal experience, while boosting its technology infrastructure and back-end analytic insight capabilities.

“I’m excited about our partnership with the top-tier CPS, the 4th largest school district in the United States, which enhances SecondOpinionExpert’s ability to deliver personalized experiences that can be analyzed and optimized in real time. These services are delivered via our cutting-edge HIPAA-compliant technology, XperTeleConsult™ and improve efficiency and turnaround time and reduce overheads and unnecessary costs for the employer,” said Mohan Ananda, PHD, JD, Executive Chairman, SecondOpinionExpert, Inc.

“Working in partnership with SecondOpinionExpert we have found that they have exceeded our expectations both on the technology aspect and in the way they have delivered a highly personalized and cleverly optimized service which makes obtaining medical opinions a positive and simple experience for my staff, and helpful to our other channels, and at the same time saving significant time and money,” said Karla Kirkling, Director, Talent Office, Absence & Disability, Chicago Public Schools.


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